Sejak didirikan pada tahun 1976, Acer telah mencapai tujuan memecahkan hambatan antara manusia dan teknologi. Pada lowongan kerja terbaru 2011 kami sedang mencari orang yang dinamis untuk mengisi posisi:
ISO & Service Quality - Jakarta
Responsibilities
- Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2000 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.
- Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.
- Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.
- Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.
- Facilitate and assist Quality Improvement Team in achieving improvement projects.
- Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.
Requirements
- Male
- Minimum Bachelor Degree in Management or Technical,
- Minimum 3 years experiences in quality management system (ISO 9001:2000) preferably from Service Industry
- Good communication and interpersonal skill
- Willing to travel frequently
- Having a teaching skill will be advantage
- Self-motivated and initiative, combined with an analytical mind and logical / firm judgement, good problem solving skills.
Service Development Executive (Cum Sales) - Jakarta
Responsibilities
- Sell Options & Accessories using database of Contact Center & Warranty database
- Follow up sales thru distributors to ensure the stock availability and target achievement
- Liaise with other related department especially Service Logistics in order to conduct Factory Outlet
- Develop and coordinate marketing campaign regularly to promote Options & Accessories
- Facilitate communication among MSR, Service Operation, Reseller & Distributors
- Develop report covers Sales, Reseller Stock, Activities, Suggestion & Plan
- Maintain Pricing Structure of Options & Super care
Requirements
- Female, minimum Bachelor degree majoring in Marketing or Management
- Minimum 3 years working experience in sales activities or service center in IT / Electronic / consumer electronic
- Speaks Mandarin is an advantage
- Self motivation and initiative, combined with an analytical mind and logical/firm judgment
- Good problem solving skills
- Good communication skills
If you meet the qualification, please send your resume with recent photograph, current and expected salary, to email address below.
hrd@acer.co.id
